Contact us today to inquire about a review of your systems. Call (587) 228-6486 or alternatively fill out the form below.

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How We Work With You

How We Work With You

A Solution That Fits...

your organization's needs and evolves with you to meet the needs of tomorrow.

The Essentials - Community Service Desk Membership

What it includes:

  • Assessment of hardware, software and infrastructure – where we check out what you are using and how you are using it
  • Assessment of data storage, and backups and recommendations for best practices – we want you to feel comfortable that your information is stored safely, is accessible by the right people and backed up in case of loss
  • Security and technology risk assessment – We will assess how safe your systems are and put a plan together in the case there was a loss of data or a computer
  • Online Helpdesk and remote assistance – We don’t set all this up and walk away, if you have a problem call us! We can remote into your computer and assist and if we need to we will pay you a visit to get you up and running
  • Evaluation of office systems and IT policies and procedures – let’s work with you to make sure you have all the processes and procedures in place to keep things running safely and securely
  • IT budget analysis and creation – all this costs money and having a proper budget is a proactive way to ensure that your organization is prepared for the year’s IT needs
  • Access to training materials – These systems will require that you learn a few things, but we promise to help you along the way! 
  • Security and Antivirus – we have your back and want to keep your environment safe and secure so if there is a question if your information is secure than this is a must have
  • We will also work with vendors to make sure that you are getting the best pricing for Internet, computers and software
  • Our add-ons are available to Community Service Desk Essentials members at a 40% and get access to marketplace specials from our vendors

Technology Capacity - Enhancements

  • Social Media Packages – this social media thing isn’t going anywhere so let’s get your organization in the mix
  • Develop IT policies and procedures – Let’s get your IT policies and procedures up to date. This is critical with organizations who are hiring, and also gives peace of mind to Boards to know that there is a mechanism in place to ensure that steps are being followed in terms of IT solutions
  • Office 365 migration – need to get your team on one system, O365 is great for that and we can get you all collaborating in no time! 
  • Analytics and reporting – Do you dread reporting time because your stats are a challenge to compile? This service works with you in simplifying collecting and analyzing data
  • Backup of data – The data of your organization is critical to its success, so let’s make sure your information is backed up in the case of a loss
  • IT risk management and business continuity plan – what happens when you can’t get in your office do to an unforeseen issue? How does your business continue serving, let us develop a plan for your risk management & business continuity
  • Software selection – there are so much software out there, but which will meet your organization’s needs, let us help you
  • Mobile phone and device management – Are you and your team mobile and utilizing cell phones or tablets? Let us make sure these devices are keeping data secure, and that you are getting best value for these services
  • Implementation and management of print servers and printer management – for the bigger organizations, this is critical, so when you print a document you know exactly which printer has printed your document
  • Phone assessment and recommendation – phones, fax, and voicemail are an everyday and they have advanced so much to make things easier for you, let us work to simplify what you need 

 

Technology to ignite your cause.